1. CCTV is operated to provide protection and improve safety for individuals, ensure compliance with policies and procedures, address potential misconduct and concerns and help prevent crime.
2. The placement of all CCTV equipment will be approved by the Privacy Officer and will not unreasonably intrude on the privacy of individuals.
3. Signage advising of CCTV equipment placement will be installed in places to give individuals clear warning before they enter any area covered by CCTV.
4. CCTV footage will be viewed only by authorised personnel who have first sought permission, in the form of a written request to the Privacy Officer. Any viewing will be based on a reported or reasonably suspected incident, or for the purposes of checking the system is operational.
4.1. Where urgent access to CCTV footage is required e.g. someone in danger or at risk of harm, the Chief Executive or delegate may make a verbal request to the Privacy Officer. This will be followed up with a written request within twenty-four (24) hours.
4.2. The ability to meet any such request will be limited by the ease of access to the footage and by the need to protect other people’s privacy. If a request to view the footage is unable to be granted without breaching others’ privacy, a written description may be provided.
4.3. Any formal request to review CCTV footage must be made as soon as practically possible following the suspected incident, noting that CCTV footage is securely deleted after thirty (30) days.
4.4. CCTV footage must be viewed in a secure and private environment by authorised personnel.
4.5. The Privacy Officer is responsible for recording details of all requests to access CCTV footage in a secure and confidential log.
6. Any criminal activity captured by CCTV may be forwarded to New Zealand Police for use in an investigation.
6.1. The New Zealand Police may request access to view CCTV footage.
7. The Privacy Officer can authorise the retention of CCTV footage beyond 30 days.
8. The Privacy Officer or delegated authorised personnel will review annually processes for placement of cameras, storage and access to CCTV footage.